Policies
Six documents govern how we sell, ship, refund, and handle your data — all published in full before you enter any payment details.
Privacy Policy
What we collect at checkout, how Stripe and Square process it, retention, transfers, and your data rights.
Terms of Service
Ordering, pricing, promotions, cancellation, restrictions, and dispute resolution.
Refund & Returns
The 30-day return window, condition requirements, refund timing, and how to start a return.
Shipping & Fulfillment
Processing times, carriers, delivery estimates, costs, and destinations we serve.
Cookies & Tracking
Every cookie we set — including Stripe and Square fraud-prevention cookies — and how to change your choice.
Accessibility
Our WCAG 2.1 AA target, known gaps, and how to report a barrier.
Issued by
Velora Pets LLC
126 Blue Ridge Lane, Ruston, LA 71270, United States
VeloraPetsLLC@outlook.com · +1 (386) 353-1425